PRODUCT WARRANTY

PRODUCT WARRANTY

12-MONTH MANUFACTURING WARRANTY

SHAUNS CUSTOM ALLOY STANDS BEHIND THE QUALITY, WORKMANSHIP AND MATERIALS USED IN OUR PRODUCTS. PRODUCTS MANUFACTURED BY SHAUNS CUSTOM ALLOY ARE COVERED BY A 12-MONTH WARRANTY FROM THE DATE OF PURCHASE AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP.

WARRANTY COVERAGE

IF A SHAUNS CUSTOM ALLOY MANUFACTURED PRODUCT IS FOUND TO HAVE A MANUFACTURING OR MATERIAL DEFECT WITHIN THE WARRANTY PERIOD, PLEASE CONTACT US BEFORE RETURNING THE PRODUCT. PROOF OF PURCHASE MAY BE REQUIRED.

THE PRODUCT MAY NEED TO BE RETURNED TO SHAUNS CUSTOM ALLOY FOR INSPECTION AND ASSESSMENT. WHERE A VALID WARRANTY CLAIM IS CONFIRMED, SHAUNS CUSTOM ALLOY WILL, AT ITS DISCRETION AND SUBJECT TO APPLICABLE LAW, REPAIR OR REPLACE THE DEFECTIVE PRODUCT OR PROVIDE ANOTHER REMEDY AS REQUIRED BY LAW.

WARRANTY EXCLUSIONS

THIS WARRANTY DOES NOT COVER DAMAGE OR FAILURE RESULTING FROM INCORRECT INSTALLATION, MISUSE, ABUSE, ACCIDENT, NEGLECT, IMPROPER MAINTENANCE, NORMAL WEAR AND TEAR, UNAUTHORISED MODIFICATION OR REPAIR, OR USE OF THE PRODUCT OUTSIDE ITS INTENDED APPLICATION OR SPECIFICATIONS.

PRODUCTS THAT HAVE BEEN MODIFIED, MACHINED, WELDED, ALTERED OR REPAIRED WITHOUT PRIOR APPROVAL FROM SHAUNS CUSTOM ALLOY MAY NOT BE ELIGIBLE FOR WARRANTY COVERAGE WHERE THE MODIFICATION OR REPAIR CAUSED OR CONTRIBUTED TO THE FAULT.

INSTALLATION

SHAUNS CUSTOM ALLOY RECOMMENDS THAT ALL PERFORMANCE AUTOMOTIVE COMPONENTS ARE INSTALLED BY A SUITABLY QUALIFIED AND EXPERIENCED PROFESSIONAL. CORRECT INSTALLATION, SETUP AND MAINTENANCE ARE THE RESPONSIBILITY OF THE PURCHASER AND INSTALLER.

THIRD-PARTY PRODUCTS

PRODUCTS OR COMPONENTS SUPPLIED BY SHAUNS CUSTOM ALLOY BUT MANUFACTURED BY ANOTHER COMPANY MAY BE COVERED BY THE ORIGINAL MANUFACTURER'S WARRANTY. WHERE APPLICABLE, WE WILL ASSIST CUSTOMERS WITH THE MANUFACTURER'S WARRANTY PROCESS.

AUSTRALIAN CONSUMER LAW

OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW. NOTHING IN THIS WARRANTY IS INTENDED TO EXCLUDE, RESTRICT OR MODIFY ANY RIGHTS OR REMEDIES THAT CANNOT LAWFULLY BE EXCLUDED, RESTRICTED OR MODIFIED.

WARRANTY CLAIMS

TO MAKE A WARRANTY CLAIM, CONTACT SHAUNS CUSTOM ALLOY WITH YOUR PROOF OF PURCHASE, DETAILS OF THE ISSUE AND, WHERE POSSIBLE, PHOTOGRAPHS SHOWING THE PRODUCT AND THE PROBLEM. DO NOT RETURN A PRODUCT WITHOUT FIRST CONTACTING US FOR RETURN INSTRUCTIONS.