SHIPPING POLICY

SHIPPING POLICY

SHAUNS CUSTOM ALLOY SHIPS ORDERS THROUGHOUT AUSTRALIA AND TO SELECTED INTERNATIONAL COUNTRIES.

SHIPPING COSTS

SHIPPING IS CHARGED AT A FLAT RATE BASED ON THE TYPE OF PRODUCT ORDERED AND THE DESTINATION. THE SHIPPING COST FOR YOUR ORDER WILL BE DISPLAYED AT CHECKOUT BEFORE PAYMENT.

ORDER PROCESSING & LEAD TIMES

IN-STOCK PRODUCTS WILL BE PREPARED FOR DISPATCH AS SOON AS POSSIBLE.

SOME SHAUNS CUSTOM ALLOY PRODUCTS ARE MANUFACTURED, MACHINED OR FINISHED TO ORDER. THESE PRODUCTS MAY REQUIRE ADDITIONAL MANUFACTURING TIME BEFORE DISPATCH.

WHERE AN ORDER CONTAINS MULTIPLE PRODUCTS, THE ORDER MAY BE DISPATCHED ONCE ALL PRODUCTS ARE READY UNLESS OTHERWISE ARRANGED.

DELIVERY TIMES

AUSTRALIA - EXPRESS: 3 TO 5 BUSINESS DAYS AFTER DISPATCH.

INTERNATIONAL - STANDARD INTERNATIONAL: 6 TO 12 BUSINESS DAYS AFTER DISPATCH.

DELIVERY TIMES PROVIDED BY FREIGHT AND COURIER COMPANIES ARE ESTIMATES ONLY AND MAY VARY DUE TO LOCATION, CUSTOMS PROCESSING, COURIER DELAYS OR OTHER CIRCUMSTANCES OUTSIDE OUR CONTROL.

SHIPPING & DELIVERY

SHAUNS CUSTOM ALLOY USES REPUTABLE FREIGHT AND COURIER SERVICES FOR DOMESTIC AND INTERNATIONAL ORDERS. THE CARRIER USED MAY VARY DEPENDING ON THE SIZE, WEIGHT AND DESTINATION OF THE SHIPMENT.

TRACKING

WHERE TRACKING IS AVAILABLE, TRACKING INFORMATION WILL BE PROVIDED BY EMAIL.